Last updated: December 2025

Overview

These Terms of Use (“Terms”) govern your access to and use of brandbrewsocial.com and any sub-pages, as well as associated social-media channels (“Site”). By visiting or using this Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Site.

Throughout this site, the terms “we,” “us,” and “our” refer to Brand Brew Social. We offer this Site – including all information, tools, and services available from it – to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our Site and/or purchasing or using any of our services or digital products, you engage in our “Service” and agree to comply with these Terms, as well as any additional terms or policies referenced herein or available by hyperlink. These Terms apply to all users of the Site, including but not limited to browsers, clients, contributors of content, and other visitors.

Please read these Terms carefully before using our Site. By accessing or using any part of the Site, you acknowledge that you have read, understood, and agreed to be bound by them. If these Terms are considered an offer, your acceptance is expressly limited to these Terms.

We reserve the right to update, modify, or replace any part of these Terms by posting changes to this page. It is your responsibility to check this page periodically for updates. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes. Any new features, services, or tools added to the Site will also be subject to these Terms of Use.

Definitions

For clarity in these Terms of Use:

“Site” refers to brandbrewsocial.com and any sub-pages, as well as associated social-media channels, including but not limited to, instagram.com/brandbrewsocial and linkedin.com/company/brandbrewsocial.

“Service” or “Services” means the social-media management, marketing, consulting, content-creation, platform management, user-generated-content (UGC) and related digital-marketing services offered by Brand Brew Social.

“Digital Products” refers to purchased digital products, including but not limited to, downloadable resources such as templates, guides, checklists, or other electronic files sold or distributed through the Site or social-media platforms.

“Content” includes all text, graphics, logos, photos, videos, blog posts, templates, downloads, and any other material displayed or made available by Brand Brew Social.

“User,” “you,” or “your” refers to any visitor, client, or individual accessing or using the Site or engaging with our Services or Content.

Site Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Ownership and Intellectual Property

All content on this Site, including but not limited to text, copy, graphics, photographs, logos, icons, digital downloads, videos, blog articles, templates, and other materials (collectively “Content”), is the intellectual property of Brand Brew Social, unless otherwise credited.

You may view, download, or print limited portions of Content solely for your personal, non-commercial use. You may not copy, reproduce, distribute, republish, upload, post, transmit, or modify any Content without our prior written consent.

All trademarks, service marks, and trade names used on this Site are owned by or licensed to Brand Brew Social. Unauthorised use of these marks is strictly prohibited.

You agree not to use the Site or its Content:

• for any unlawful purpose or in violation of any applicable laws
• to infringe upon our intellectual property rights or those of others
• to post or distribute harmful, defamatory, obscene, or offensive material
• to interfere with or disrupt the Site’s functionality or security

Brand Brew Social reserves all rights not expressly granted in these Terms.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Site through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Services, Digital Products and Payments

1. Services Provided

Brand Brew Social provides professional services including social media management, strategy consultations, platform management, content creation, marketing services and user-generated content (UGC) production.
Service availability, pricing and deliverables are subject to change at any time. Specific details, inclusions, and timelines will be outlined in client proposals, statements of work, or written agreements prior to engagement.

2. Digital Products

From time to time, Brand Brew Social may sell or distribute digital products including but not limited to, templates, checklists, guides, courses or other downloadable resources through its social media platforms or this Site. All digital products are delivered electronically and are non-refundable due to their digital nature. You are granted a limited, personal, non-transferable license to use purchased digital products for your own business or personal use. Redistribution, resale, or commercial exploitation is strictly prohibited.

3. Payment Processing

Payments for services or digital products are handled securely through third-party payment providers such as Stripe, PayPal, Stan Store, Etsy or other platforms. Brand Brew Social does not store or have access to your credit card or financial information. All payment data is processed in accordance with the respective provider’s security and privacy standards.

4. Accuracy of Billing Information

You agree to provide accurate, current, and complete billing information and to promptly update your contact details to ensure proper communication. Brand Brew Social reserves the right to refuse or cancel any order or engagement if fraudulent, unauthorised, or illegal activity is suspected.

Results, Testimonials and Earnings Disclaimer

All services, digital products, and resources provided by Brand Brew Social – including social media management, content creation, community management, consulting, UGC production, and strategy – are delivered using our professional expertise and best efforts.

While we aim to provide high-quality, strategy-driven work, we do not guarantee specific business outcomes such as revenue growth, follower increase, engagement rates, or conversions. Marketing performance depends on multiple factors beyond our control, including your target audience, market conditions, ad performance, algorithms, and implementation of our recommendations and supporting activities.

Any information or insights shared through consultations, training materials, templates, or online content are provided to support your business decisions, but you remain responsible for how you use them.

Testimonials and case studies featured on our Site or social media channels reflect individual client experiences and are not promises of future results.

You acknowledge that your business success depends on your own commitment, resources, and external factors, and you agree that Brand Brew Social and its representatives are not responsible for any business decisions or outcomes resulting from our services or content.

Affiliate Links and Third-Party Recommendations

We occasionally share affiliate links or partnerships for tools, products, or services that we personally use and recommend. If you purchase through an affiliate link, Brand Brew Social may earn a small commission at no additional cost to you.

While we carefully choose brands and partners, we make no guarantees about the performance, accuracy, or suitability of any third-party products or services, and we are not liable for any loss or dissatisfaction resulting from their use.

We disclose affiliate partnerships transparently and only recommend resources we genuinely believe in.

User Comments, Feedback and Submissions

Our Site may allow users to post comments on blog articles or submit feedback, ideas, or suggestions through forms or email.

By submitting a comment or other content to our Site, you grant Brand Brew Social a non-exclusive, royalty-free, perpetual, and worldwide licence to display, reproduce, publish, and distribute that content in connection with the operation of our Site or promotion of our brand.

We reserve the right, but have no obligation, to monitor, edit, or remove comments that we determine in our sole discretion to be unlawful, offensive, defamatory, threatening, infringing, obscene, or otherwise objectionable.

You are solely responsible for the content of your comments and agree that they will not violate any third-party rights, including copyright, trademark, privacy, or personal rights. You further agree not to post any content that is defamatory, abusive, harassing, or otherwise unlawful.

Brand Brew Social assumes no responsibility or liability for any comments posted by you or other users, nor for any loss or damage resulting from such comments.

Non-Refundable Services and Limitation of Liability

1. Non refundable services

All Brand Brew Social products and services are non-refundable once work has commenced or deliverables have been provided. This policy applies because these services involve creative time, strategic planning, and custom deliverables that cannot be returned or resold.

If you have concerns about the quality or outcome of a service, please notify us promptly at brandbrewsocial@gmail.com so that we may review and, where appropriate, take reasonable steps to address the issue. However, refunds or chargebacks will not be issued for dissatisfaction with subjective outcomes, creative preferences, or results beyond our control (such as algorithmic changes or audience engagement).

All digital products sold through our Site or social media channels are also non-refundable due to their electronic and immediately accessible nature.

2. Limitation of Liability

To the fullest extent permitted by law, Brand Brew Social, its owner, contractors, and affiliates are not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of this Site, our services, or any digital products.

This includes (but is not limited to) any loss of revenue, business interruption, data loss, or reputation damage, even if we have been advised of the possibility of such damages.

All materials and information provided through our Site, social media channels, consultations, or products are supplied on an “as is” and “as available” basis. While we aim for accuracy and reliability, we make no guarantees regarding the completeness, accuracy, or timeliness of information, nor do we warrant that your use of our Site will be uninterrupted or error-free.

You agree that your sole remedy for any dissatisfaction with our services, content, or Site is to discontinue using them. Where liability cannot be excluded by law, Brand Brew Social’s total liability is limited to the amount you paid (if any) for the relevant product or service for the most recent time period.

Indemnification, Severability and Termination

1. Indemnification

You agree to indemnify, defend, and hold harmless Brand Brew Social, its owner, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising out of:

• your breach of these Terms or any policies referenced herein;
• your violation of any applicable laws or third-party rights; or
• your use or misuse of our Site, services, or digital products.

This obligation will survive the termination or expiration of these Terms and your use of the Site or services.

2.  Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.

3. Termination

These Terms of Use remain in effect unless terminated by either you or Brand Brew Social.
You may terminate these Terms at any time by ceasing use of the Site and services.

We reserve the right to suspend or terminate your access to the Site or services without prior notice if we believe you have violated these Terms, engaged in fraudulent or abusive behaviour, or acted in a manner that may harm Brand Brew Social’s reputation, operations, or clients.

Upon termination, any obligations or liabilities incurred prior to the termination date shall survive for all purposes.

Accessibility Statement

Brand Brew Social is committed to ensuring that our Site and digital content are accessible to all visitors, including people with disabilities. We strive to align our Site design and development with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards wherever possible.

Our accessibility efforts include:

• Using clear typography, legible contrast, and consistent layout
• Adding descriptive alternative text to meaningful images
• Structuring content to support screen reader navigation
• Ensuring that links and buttons are accessible via keyboard

We are continuously reviewing and improving our accessibility practices. If you experience any difficulty accessing any part of our Site, please contact us at brandbrewsocial@gmail.com, and we will make every effort to provide the information you need in an accessible format.

Governing Law

These Terms and any related agreements are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia. If you access this Site from outside Australia, you are responsible for compliance with your local laws to the extent they apply.

Contact Information

Questions about these Terms should be sent to brandbrewsocial@gmail.com